The Agency Testimonials

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Jarran is an extremely competent individual , and will go out of his way to meet your needs.

A true pleasure to work with, and be around. Highly recommended!

James

Jarran was recommended to me last year when I needed to sell my home.

The first time I met them I was very impressed with their preparation, organization, and enthusiasm. They were extremely personable throughout the entire process and I would highly recommend them to anyone in the Lexington area looking to buy or sell a home!

Eric

Sandy is a model American patriot.

She walked us through the process of selling our house which included doing a market analysis, making suggestions on preparing the house for sale, overseeing the listing photographs, and listing the property. We received 3 offers of at least asking price within 24 hours and were under contract in less than 2 days. Throughout the entire process she was very responsive to calls and text messages. If you are considering buying or selling a home, I cannot recommend Sandy highly enough.

Lyman D

Sandy and her team provide excellent service on every front.

Communication is key in selling and buying a home and I could not have been more satisfied with Sandy on this point. I bought my first home with Sandy 12 years ago and used Sandy as my realtor to sell that home just now and I would recommend her to everyone looking to buy or to sell.

Laurie M

Kristy is a very knowledgeable realtor.

She is very professional at all times and very quick to action. We were buyers from out of state. Looking for a home during a hot market and living away presented challenges for us but Kristy helped overcome those challenges, was more than willing to meet with us and tour various homes while visiting the the area plus doing a zoom tours if needed. She also provided recommendations for contractors and services. At all time she was very quick to respond to our questions. We could have not had a better agent. We do not hesitate in giving Kristy the highest recommendation!

Robert R

Kristy was extremely flexible and understanding of my schedule and was always available with little notice.

She helped immensely throughout the entire process and made everything easy for a first-time homebuyer. I would highly recommend her to anyone!

Jonathan W

Young Professional, family of 3 (newborn at the time of house-shopping!

) who found The Thomas Group through a mutual connection. First time homebuying can be a stressful time, but not with these guys! Prepared, data in hand, questions answered promptly, swift communication with the sellers/buyers, and never showed us homes outside of our price range/stylings, even offering suggestions based on what we had stated we (thought) were looking for.

Joseph

“Kelsey is very professional and thoughtful in dealing with her customers.

She has excellent communication skills. She went above and beyond with our property since we were out of town. If we were having property to sell or buy in the future we would use Kelsey."

Glenn & BJ Correll

He’s been a great help in the entire home buying process.

Easy to communicate with and always helpful and timely. Would recommend to anyone looking to buy a home in this area.

Luke C.

Rana made the buisness of selling a property from an estate as simple & straightforward as possible.

She guided me to a outstanding sale in only a few days. She will be my first call when it comes time to buy in Kentucky.

Raven A

Luke has made our journey of buying our home easy and enjoyable!

I can always count on him to respond to all of my questions (no matter how simple) in a timely manner! He is very diligent with information we would need to make our purchase with the up most confidence! His level of professionalism is outstanding! He is always friendly and kind! If you are in the market to buy a home I would recommend this young man! He has worked around the clock, weekends, and even on short notice to help is find our home! With this realtor you will get a 5 star experience for sure!!

Randa B.

Luke was wonderful to work with.

This was a second home and we weren't local so he was tremendous. I recommend Luke! If he didn't know an answer, he networked and found out. He was up-to-date on his research and very accessible!

Todd M.

Luke has been amazing.

As a first home buyer the process has been overwhelming to say the least . Luke has been so helpful and knowledgeable about each step. Luke has been so helpful and scheduled viewing appointment around my work hours. He has been a great agent and new friend.

Kristie J.

Jarran is extremely driven, passionate, & knowledgeable when it comes to real estate.

He works hard for his clients and makes the process enjoyable from start to finish. I highly recommend!

Austin

Kristy went above and beyond my expectations!

My house buying experience had some ups and downs but Kristy was there every step of the way to help make it easier. She is very knowledgeable and helpful throughout the process! I would highly recommend her to anyone!

Kassidee S

Where do I begin.

.. to start off, our agent, Amanda, is a very personable person. She made the process of searching for a home very easy for my husband and I. She was helpful making us feel comfortable by answering all of our questions and concerns while looking for a house. She was very knowledgeable of the surrounding areas and always had new houses to show us. I would definitely recommend her to anyone buying a home!!

Sarah

Just closed on our house today in less than 30 days due to the extreme hard work of Jarran, he really made me feel like a priority and I feel that is one of the most important attributes of an agent.

He would take my calls, help me brain storm and not to mention he gave a fantastic closing gift!!! It was such a pleasure to buy my first of many homes from him! Would recommend 10/10!

Chance

We closed on our house mid-April 2018.

I can’t tell you all how excited we were to work with Amanda and Jarran! Amanda is the best in communication, organization, and attention to detail; and Jarran knows all things handyman and house construction, too! Together they make one heck of a pair! We LOVE our house and we were impressed with the deal we got for it thanks to these two lovely people 🥰 I would highly recommend them to anyone!!

Alexis

Sarah Arvin is the very patient real estate agent, and I look forward to working with her in the future.

She assisted me in buying my first investment rental property.

Perry S Gibson

Rana went above and beyond helping us find our home.

Her insight of the area was key in finding the perfect match for us. I can't express enough how much we appreciate her.

David B

Sandy is AMAZING!

We worked with her and her husband for the purchase of our first home, and then worked with her again, for the sale of the same home 4 years later. She is extremely responsive, and answered any questions we had promptly. She had a great strategy for the sale of our home in a competitive market, and it worked great! We had 30 showings in three days, and five offers! Wow! I would definitely recommend her, and would love to work with Sandy and The Agency in the future, when we consider another home sale/purchase.

Ellen H

Luke was just a blessing to us!

We were buying a home while living out-of-state so couldn't be here for everything that goes into that but Luke was so very willing to meet service technicians, do virtual walk-thru's (which he did an excellent job of, spending a lot of time and showing us every nook and cranny!) And if for some reason he didn't have an answer on something he had a very knowledgeable team to access. Luke is just a most pleasant guy to work with and very client oriented. Thank you Luke!

Lisa M.

Sandy did a great job helping me get my house sold.

In under 48 hours, I had five offers and received $5000 over my list price. Sandy was also very pleasant and knowledgeable on everything I needed from her during the process. I can't recommend her enough!

Jerrod P

“My experience with Kelsey Elefritz was truly wonderful and there isn’t anything I would change.

Kelsey made the process simple and worry free. She understood just how much this home meant to me and made sure it was sold the way I thought it deserved to be. I would strongly recommend Kelsey Elefritz to anyone interested in buying or selling a home.”

Sarah Richardson

Amanda and Jarran Thomas are the best at what they do!

They take into consideration your wants and needs and turn it into a reality! I love that they made the process easy to understand and much less intimidating as a first-time homebuyer. They were patient and eager to answer any questions I had about the process and also gave me their honest opinion along the way. They took the extra time to explore my options and look at different neighborhoods in the area without hesitation. I felt confident in the process because they were easygoing, yet knowledgeable and professional. I will definitely rely on them in the future and wouldn’t hesitate to recommend them to any of my family members or friends. Thank to the Thomases, from the bottom of my heart, for helping me during this overwhelming process!!!

Julie

Jarran and Amanda are the best realtors you can find in Lexington!

They work around the clock to find you the home of your dreams. They are extremely knowledgeable about home renovations and projects which really helps when you’re looking for a house and considering the possibilities of changing things in a potential new home. Amanda and Jarran showed us house after house, listened to what we liked and didn’t like about each, and didn’t rest until we found exactly what we were looking for! We will definitely be using them again when the time comes to sell our house and buy a new one.

Danielle

Sandy and her team are true professionals who I would recommend to anyone!

From day one, Sandy worked tirelessly to prepare, promote and sell our home. Her experience and knowledge of the local market, as well as her negotiating skills made the process painless and delivered a successful outcome. Do not hesitate to utilize and benefit from her services and those provided by The Agency. You will not be disappointed!

Barb Y

Professional and informed.

Sandy knows her stuff! She walked me through the process of preparing my house for sale by offering step-by-step instructions, made a walk-through video for interested buyers, and guided me through negotiations. I ended up selling after two days on the market. I never felt like I was doing it on my own with Sandy on my side.

Jessica H

Amanda and Jarran were amazing to work with!

They made us feel like we were their priority every time we met. Always quick to answer questions or discuss our concerns, they were there every step of the process. Being from out of state, the thought of buying our first home in an unfamiliar town was intimidating, but the process went smoothly because of The Thomas Group. I highly recommend Amanda and Jarran for your real estate needs!

Amanda

Rana made the buisness of selling a property from an estate as simple & straightforward as possible.

She guided me to a outstanding sale in only a few days. She will be my first call when it comes time to buy in Kentucky.

Kevin & Elise H

This is our second time working with Sandy and the Agency.

I could not even imagine working with anyone else. They answered all our questions and calmed all our nerves! It was such an easy process with them!

Amber Q

Jarran was very professional and went over and above what was asked of him.

I would get off work late and he was still there to setup and show me properties with a positive attitude. He not only wanted me to get the house that I dreamed of but also made sure I was never buying a bad deal. This guy is the real deal and I will certainly use him on any future real estate purchases that I make.

Justin

Sandy is by far the best realtor we have ever worked with!

She is incredibly knowledgeable, caring, dedicated, and a pleasure to work with. She did an amazing job guiding us through the process of selling our house and made the process as stress-free as possible.

Liliya V

I cannot say enough wonderful things about Amanda and Jarran Thomas.

My fiance and I had the best experience with the Thomas Group. We were first time home owners and they took the time to educate us on the process and explained every step along the way. We never felt in the dark when something was going on, which kept us at ease throughout this stressful life change. They responded to all our questions and concerns immediately (via text & email), which is something we really value! They took us through dozens of homes within two days and were very patient with us. They were also great company and wonderful people to spend long days with! When we eventually found our dream home, they jumped right on it and helped us put an offer in within no time. There were multiple offers going through, but we ended up getting our dream home thanks to Amanda and Jarran. All in all, The Thomas Group was very knowledgeable about the market, reliable in communication, and dedicated to finding us the perfect home. We HIGHLY recommend them!

Alyssa

Throughout our entire buying process and beyond, Sarah has been with us every step of the way.

She managed every detail for us and made our experience buying a home out of state so easy. Sarah was responsive to all of our questions providing timely and informative responses. We could not be happier in our new home!

franmetz2185

Great personality and expertise that made buying a home far less stressful.

If/when the time comes for us to sell our home, we will definitely return to Amanda.

James

“Kelsey Elefritz did an amazing job helping to get this property sold quickly.

She was very informed, helped us navigate through multiple offers, and offered great advice. The overall experience was an A+. Kelsey Elefritz was very professional, answered our questions easily and with a lot of knowledge. It was a pleasure to work with her and I would highly recommend her to anyone buying or selling a home.”

Cynthia Claprood

We used Rana for the sale of our home.

We could not have asked for a better realtor to assist us with the process. Rana is extremely knowledgeable in real-estate and was always available to answer any of our questions. If we are ever in need of a realtor in the future we will definitely be using Rana!

Gina R

Amanda and Jarran Thomas are the ideal realtors, especially for first time home buyers.

They are incredibly hardworking, reliable and transparent. One word captures Amanda's work ethic very well: relentless! She and Jarran prepared a lot going into each pivotal step in our buying process (initial search, building, walk-throughs and closing) and drew our attention to so many matters we otherwise would have overlooked. They began as our realtors but became very good friends very soon into the process. We felt we were in great hands from the first moment we met and the entire process only demonstrated that they had our best interests in mind the entire time and strengthened our trust in them more and more. Despite Covid, they were able to help us meet so many deadlines and keep the process coming along smoothly. Their patience and accommodating nature was beat only by their jovial nature. Spending an entire day looking at houses with them wasn't a stressful affair because we laughed often and simply had a lot of fun throughout the process. Even after closing, Amanda and Jarran made sure we settled into the new house well and that our family was enjoying the new space. If you’re looking for a wonderful realtor team in the Lexington KY region, you’re in absolutely good hands with Amanda and Jarran Thomas. And if you're a realtor, we hope you emulate their service and professionalism but truth be told, they've set a very high bar for others to beat - so good luck! We know we wouldn't have been able to make this move had it not been for their tremendous effort. If we ever have anyone we know move to this area, we'd definitely want Amanda and Jarran to help in their home search. So it goes without saying we'd give them 5 out of 5 stars -- we can't thank them enough for their help!

Manan

Amanda and Jarran are so wonderful to work with!

We were new to Lexington as well as first time homebuyers and couldn’t have been happier partnering with The Thomas Group. They patiently explained each part of the buying process and easily adapted the houses they showed us as we narrowed down exactly what we were looking for. Six months after living in Lexington our family from out of state decided to invest in a short term rental property. Amanda and Jarran were able to work with them remotely to purchase the property which is now a thriving rental business! We highly recommend them for all of your home buying needs!

Sarah

Sandy is just Amazing.

She doesn’t just work with you. She becomes a friend. We really enjoyed our time with her. She’s a great communicator and will make sure she does everything in your best interest.

Andre T
Reviews on Zillow
Average Rating
"Sandy is just Amazing. She doesn’t just work with you. She becomes a friend. We really enjoyed our time with her. She’s a great communicator and will make sure she does everything in your best ... more "
5/5.0
by Andre Thomas
"Sandy is AMAZING! We worked with her and her husband for the purchase of our first home, and then worked with her again, for the sale of the same home 4 years later. She is extremely responsive, and answered ... more "
5/5.0
by ellenanne1983
"We worked with Rana Thompson out of Sandy's office. They took care of everything we needed. We listed and sold our house in one day. Their knowledge of the market helped us price our house just right. ... more "
5/5.0
by pae4vhfhjz

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