The Agency Testimonials

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Lindsay was a wonderful realtor.

She was easy to communicate with and responded quickly to any questions or concerns. She demonstrated good knowledge of the area and gave good advice to sell our home. I would recommend her to anyone!

melanson sarah (Zillow User)

Sandy was GREAT to work with from day one through closing!

Her knowledge of the market in Lexington was exceptional and her recommendations throughout the entire sale process were always right on target. Sandy went the extra mile at every turn which helped so much since I was out of state. Sandy took care of so many minor issues and details, and she kept me updated every step along the way. Her professionalism and communication skills really put me at ease through what is normally an incredibly stressful process! Thank you Sandy!

Carl Vasilko

This is our second time working with Sandy and the Agency.

I could not even imagine working with anyone else. They answered all our questions and calmed all our nerves! It was such an easy process with them!

Amber Q

Sandy was so wonderful to work with!

! Sandy and the Agency were very professional and knowledgeable!! Excellent with keeping us up to date with status of showings and interest!! We highly recommend her to anyone who is looking for a dependable and knowledgeable realtor!!! She was wonderful to work with!!!

William S

Sandy is by far the best realtor we have ever worked with!

She is incredibly knowledgeable, caring, dedicated, and a pleasure to work with. She did an amazing job guiding us through the process of selling our house and made the process as stress-free as possible.

Liliya V

I cannot say enough wonderful things about Amanda and Jarran Thomas.

My fiance and I had the best experience with the Thomas Group. We were first time home owners and they took the time to educate us on the process and explained every step along the way. We never felt in the dark when something was going on, which kept us at ease throughout this stressful life change. They responded to all our questions and concerns immediately (via text & email), which is something we really value! They took us through dozens of homes within two days and were very patient with us. They were also great company and wonderful people to spend long days with! When we eventually found our dream home, they jumped right on it and helped us put an offer in within no time. There were multiple offers going through, but we ended up getting our dream home thanks to Amanda and Jarran. All in all, The Thomas Group was very knowledgeable about the market, reliable in communication, and dedicated to finding us the perfect home. We HIGHLY recommend them!

Alyssa

Kristy was extremely flexible and understanding of my schedule and was always available with little notice.

She helped immensely throughout the entire process and made everything easy for a first-time homebuyer. I would highly recommend her to anyone!

Jonathan W

Jarran was recommended to me last year when I needed to sell my home.

The first time I met them I was very impressed with their preparation, organization, and enthusiasm. They were extremely personable throughout the entire process and I would highly recommend them to anyone in the Lexington area looking to buy or sell a home!

Eric

Jarran and Amanda are the best realtors you can find in Lexington!

They work around the clock to find you the home of your dreams. They are extremely knowledgeable about home renovations and projects which really helps when you’re looking for a house and considering the possibilities of changing things in a potential new home. Amanda and Jarran showed us house after house, listened to what we liked and didn’t like about each, and didn’t rest until we found exactly what we were looking for! We will definitely be using them again when the time comes to sell our house and buy a new one.

Danielle

Lindsay was an absolute pleasure to work with from start to end.

Lindsay’s vast knowledge of new construction and real estate in general provided for a easy, stress free, buying experience. Her attention to detail and responsiveness to questions made the buying experience a breeze. My wife and I highly recommend working with Lindsay for any of your real estate needs. Thank you again Lindsay!!

user765531 (Zillow User)

Luke has been amazing.

As a first home buyer the process has been overwhelming to say the least . Luke has been so helpful and knowledgeable about each step. Luke has been so helpful and scheduled viewing appointment around my work hours. He has been a great agent and new friend.

Kristie J.

We had a fantastic experience with the Thomas Group!

They had our best interests at heart from the moment we told them we were looking for a new house. We had very specific requests for a home and they sent us multiple houses that met our needs that were within our price range. They were prompt, honest, and professional throughout the entire process. We finally found our dream house, but multiple things did not go according to plan. Amanda advocated for us each and every time and helped us reach a desired solution for all. Additionally, they helped us sell our home. Our house sold within four hours with a cash offer, above asking price. They always made us feel like a top priority, and gave us updates and feedback throughout the process. As central Kentucky natives, they are both extremely knowledgable about the market and neighborhoods in Lexington and the surrounding areas. Their skills and expertise complement one another's, and you'll probably share a laugh with them along the way, too. If you want a seamless home-buying experience with realtors you can trust, use Amanda and Jarran Thomas!

Amanda

Lindsay was a pleasure to work with - professional, prompt, and thorough.

She provided us excellent counsel throughout the transaction, guiding us through some high-tension moments. If you are need of a honest and hard-working real estate professional, look no further!

dpmelanson (Zillow User)

Jarran was very professional and went over and above what was asked of him.

I would get off work late and he was still there to setup and show me properties with a positive attitude. He not only wanted me to get the house that I dreamed of but also made sure I was never buying a bad deal. This guy is the real deal and I will certainly use him on any future real estate purchases that I make.

Justin

Lindsay knew what my house needed to show at its best.

I was very impressed with her professionalism. She always responded right away to my calls and texts. Never was there any delay in the paper work in selling my home. She made it a very easy and pleasant experience. After selling my home I enlisted her in helping me buy property to build a new house. With her help I now live in a beautiful new home built by Andover construction. I HIGHLY RECOMMEND Lindsay Hall and Andover.

cgreen165 (Zillow User)

Kelsey did an amazing job!

After working with a couple of agents previously, we had trouble getting them to even follow up or find houses. Kelsey was just the opposite, great follow up, she always kept in touch and worked diligently to find the right house. Once we found the right home, she was one it! Very proactive, efficient and thorough. The entire process was easy thanks to a true professional, Kelsey.

Christopher P

Kristy went above and beyond my expectations!

My house buying experience had some ups and downs but Kristy was there every step of the way to help make it easier. She is very knowledgeable and helpful throughout the process! I would highly recommend her to anyone!

Kassidee S

“My experience with Kelsey Elefritz was truly wonderful and there isn’t anything I would change.

Kelsey made the process simple and worry free. She understood just how much this home meant to me and made sure it was sold the way I thought it deserved to be. I would strongly recommend Kelsey Elefritz to anyone interested in buying or selling a home.”

Sarah Richardson

Where do I start?

We had all but given up on finding a home in Lexington, then we found Amanda and Jarran Thomas.. Wow! Within months we were home owners. They made buying a house such a breeze. They always made my husband and I feel comfortable as they were always extremely professional as well as personal. We truly appreciated their helpful, open, transparent, and reliable work through the whole process, and we could tell they really cared about us. The best real estate Agents we have ever dealt with. Highly recommend to anyone looking to do any Real Estate transaction.

Dianne

Lindsay was wonderful to work with!

She was extremely helpful in the process and was always there when we had questions. I would recommend her to anyone!

sarahorsinelli (Zillow User)

He’s been a great help in the entire home buying process.

Easy to communicate with and always helpful and timely. Would recommend to anyone looking to buy a home in this area.

Luke C.

Just closed on our house today in less than 30 days due to the extreme hard work of Jarran, he really made me feel like a priority and I feel that is one of the most important attributes of an agent.

He would take my calls, help me brain storm and not to mention he gave a fantastic closing gift!!! It was such a pleasure to buy my first of many homes from him! Would recommend 10/10!

Chance

Sandy is AMAZING!

We worked with her and her husband for the purchase of our first home, and then worked with her again, for the sale of the same home 4 years later. She is extremely responsive, and answered any questions we had promptly. She had a great strategy for the sale of our home in a competitive market, and it worked great! We had 30 showings in three days, and five offers! Wow! I would definitely recommend her, and would love to work with Sandy and The Agency in the future, when we consider another home sale/purchase.

Ellen H

Lindsay was incredibly patient with us, taking us to see himes for almost a year until we could make a decision.

Once we found what we wanted she negotiated an unbelievable deal for us, helped us find a better mortgage broker, and navigated us through the process like the expert she is. I highly recommend her to anyone in the market for a new home!

emilyrpayton (Zillow User)

Sandy is a model American patriot.

She walked us through the process of selling our house which included doing a market analysis, making suggestions on preparing the house for sale, overseeing the listing photographs, and listing the property. We received 3 offers of at least asking price within 24 hours and were under contract in less than 2 days. Throughout the entire process she was very responsive to calls and text messages. If you are considering buying or selling a home, I cannot recommend Sandy highly enough.

Lyman D

Amanda and Jarran Thomas are the ideal realtors, especially for first time home buyers.

They are incredibly hardworking, reliable and transparent. One word captures Amanda's work ethic very well: relentless! She and Jarran prepared a lot going into each pivotal step in our buying process (initial search, building, walk-throughs and closing) and drew our attention to so many matters we otherwise would have overlooked. They began as our realtors but became very good friends very soon into the process. We felt we were in great hands from the first moment we met and the entire process only demonstrated that they had our best interests in mind the entire time and strengthened our trust in them more and more. Despite Covid, they were able to help us meet so many deadlines and keep the process coming along smoothly. Their patience and accommodating nature was beat only by their jovial nature. Spending an entire day looking at houses with them wasn't a stressful affair because we laughed often and simply had a lot of fun throughout the process. Even after closing, Amanda and Jarran made sure we settled into the new house well and that our family was enjoying the new space. If you’re looking for a wonderful realtor team in the Lexington KY region, you’re in absolutely good hands with Amanda and Jarran Thomas. And if you're a realtor, we hope you emulate their service and professionalism but truth be told, they've set a very high bar for others to beat - so good luck! We know we wouldn't have been able to make this move had it not been for their tremendous effort. If we ever have anyone we know move to this area, we'd definitely want Amanda and Jarran to help in their home search. So it goes without saying we'd give them 5 out of 5 stars -- we can't thank them enough for their help!

Manan

Sandy and her team provide excellent service on every front.

Communication is key in selling and buying a home and I could not have been more satisfied with Sandy on this point. I bought my first home with Sandy 12 years ago and used Sandy as my realtor to sell that home just now and I would recommend her to everyone looking to buy or to sell.

Laurie M

Lindsay listed our house and we had three offers within 24 hours.

She was very professional and thorough. Lindsay was available any moment we needed her. We had a wonderful experience and would recommend her to anyone.

trish8380 (Zillow User)

We had a trip planned to Lexington to look at houses and Amanda and Jarran made time to show my wife and I all the houses we were interested in.

As a first time home buyer it was a stressful experience but having them there to guide us through everything really helped. I felt like they treated us like family and would recommend them to anyone looking at buying in the Lexington area.

Travis

Luke has made our journey of buying our home easy and enjoyable!

I can always count on him to respond to all of my questions (no matter how simple) in a timely manner! He is very diligent with information we would need to make our purchase with the up most confidence! His level of professionalism is outstanding! He is always friendly and kind! If you are in the market to buy a home I would recommend this young man! He has worked around the clock, weekends, and even on short notice to help is find our home! With this realtor you will get a 5 star experience for sure!!

Randa B.

Lindsay was wonderful to work with, from start to finish!

She was informative, prompt, knowledgeable, and thorough. I would highly recommend Lindsay for your real estate needs!

Sarah Melanson

I would 100% recommend Amanda and Jarran Thomas if you are looking for a realtor.

We were new to the state AND first time home buyers so naturally we had so many questions and were nervous about such a big purchase. Amanda and Jarran were always available, quick to respond, hardworking and informative. They were always upfront and honest with us and genuinely had our best interests at heart. Most importantly, we felt comfortable during the entire process. They worked so hard to find us our dream house and we cannot thank them enough!

Jenna

“Kelsey is very professional and thoughtful in dealing with her customers.

She has excellent communication skills. She went above and beyond with our property since we were out of town. If we were having property to sell or buy in the future we would use Kelsey."

Glenn & BJ Correll

Young Professional, family of 3 (newborn at the time of house-shopping!

) who found The Thomas Group through a mutual connection. First time homebuying can be a stressful time, but not with these guys! Prepared, data in hand, questions answered promptly, swift communication with the sellers/buyers, and never showed us homes outside of our price range/stylings, even offering suggestions based on what we had stated we (thought) were looking for.

Joseph

The Thomas Group is absolutely amazing!

They are the best in their industry and it shows! I have had the best client experience with Amanda and Jarran. They are responsive, helpful and have educated me through the entire home buying process. As a first time home buyer I was worried about going through the process alone but they helped me every step of the way! I could not recommend a greater group to take on your home buying needs. I am so happy to have met them and I now have the home of my dreams! If you are looking to buy or sell in the KY area then look no further than the Thomas Group!

Abby

Lindsay is a phenomenal realtor!

She's very patient, she's incredibly responsive, she handled ANY issue I had quickly and professionally. She got me an awesome deal on an awesome house and I couldn't be happier. She's THE BEST!

Emily Payton

Lindsay is an amazing realtor!

She helped us with both buying and selling and we had an excellent experience on both ends! When buying our new home she helped us negotiate some pretty major concerns to make sure we paid the true value of the home to compensate for some major repairs that we discovered. She is extremely knowledgeable and will absolutely have your best interest at heart! Hands down the best realtor!

emartinezdvm (Zillow User)

Sandy is just Amazing.

She doesn’t just work with you. She becomes a friend. We really enjoyed our time with her. She’s a great communicator and will make sure she does everything in your best interest.

Andre T

We closed on our house mid-April 2018.

I can’t tell you all how excited we were to work with Amanda and Jarran! Amanda is the best in communication, organization, and attention to detail; and Jarran knows all things handyman and house construction, too! Together they make one heck of a pair! We LOVE our house and we were impressed with the deal we got for it thanks to these two lovely people 🥰 I would highly recommend them to anyone!!

Alexis

Before we listed our house, Betsy did a walk through to advise us on ways to prepare our house for maximum price.

She stayed in constant contact with us from our first meeting until after the sell. Betsy was easy to talk to, easy to contact, quick to respond, and knowledgeable about our market. She answered all our questions and concerns, and kept us on task with our deadlines. Betsy also worked well with the seller's agent. There were some intense negotiations during the sale, which Betsy handled with grace and professionalism. She advocated for us and made sure we were well informed throughout the entire process. We have tremendous confidence in Betsy. She always made us feel comfortable in the process and our whole experience was very positive because of her.

Wendy Bussell

Luke was wonderful to work with.

This was a second home and we weren't local so he was tremendous. I recommend Luke! If he didn't know an answer, he networked and found out. He was up-to-date on his research and very accessible!

Todd M.

The Thomas's were my third realtor upon moving home with no direction on where to start looking for my first home.

I found, without a doubt, that they were honest with their opinions and patient with aligning my requirements with the market's offering. The Thomas couple is twofold; Jarran is a capable handyman and experienced with the "nuts and bolts" side, while Amanda is a visionary, no-hold back, interior designer. This team also has references for everything from lawyers to bankers to inspectors which made the process quite streamlined, especially for those coming from out of town.

Sam

Sandy did a great job helping me get my house sold.

In under 48 hours, I had five offers and received $5000 over my list price. Sandy was also very pleasant and knowledgeable on everything I needed from her during the process. I can't recommend her enough!

Jerrod P

Amanda and Jarran are so wonderful to work with!

We were new to Lexington as well as first time homebuyers and couldn’t have been happier partnering with The Thomas Group. They patiently explained each part of the buying process and easily adapted the houses they showed us as we narrowed down exactly what we were looking for. Six months after living in Lexington our family from out of state decided to invest in a short term rental property. Amanda and Jarran were able to work with them remotely to purchase the property which is now a thriving rental business! We highly recommend them for all of your home buying needs!

Sarah

Sarah Arvin is the very patient real estate agent, and I look forward to working with her in the future.

She assisted me in buying my first investment rental property.

Perry S Gibson

We listed our home with Lindsay Hall and could not have asked for a more professional, thorough, and thoughtful partner.

If you are looking for a realtor, look no more - get Lindsay.

David Melanson

Professional and informed.

Sandy knows her stuff! She walked me through the process of preparing my house for sale by offering step-by-step instructions, made a walk-through video for interested buyers, and guided me through negotiations. I ended up selling after two days on the market. I never felt like I was doing it on my own with Sandy on my side.

Jessica H

Where do I begin.

.. to start off, our agent, Amanda, is a very personable person. She made the process of searching for a home very easy for my husband and I. She was helpful making us feel comfortable by answering all of our questions and concerns while looking for a house. She was very knowledgeable of the surrounding areas and always had new houses to show us. I would definitely recommend her to anyone buying a home!!

Sarah

Luke was just a blessing to us!

We were buying a home while living out-of-state so couldn't be here for everything that goes into that but Luke was so very willing to meet service technicians, do virtual walk-thru's (which he did an excellent job of, spending a lot of time and showing us every nook and cranny!) And if for some reason he didn't have an answer on something he had a very knowledgeable team to access. Luke is just a most pleasant guy to work with and very client oriented. Thank you Luke!

Lisa M.

Amanda and Jarran Thomas are the best at what they do!

They take into consideration your wants and needs and turn it into a reality! I love that they made the process easy to understand and much less intimidating as a first-time homebuyer. They were patient and eager to answer any questions I had about the process and also gave me their honest opinion along the way. They took the extra time to explore my options and look at different neighborhoods in the area without hesitation. I felt confident in the process because they were easygoing, yet knowledgeable and professional. I will definitely rely on them in the future and wouldn’t hesitate to recommend them to any of my family members or friends. Thank to the Thomases, from the bottom of my heart, for helping me during this overwhelming process!!!

Julie

Lindsay is a total work horse, absolute professional and fun to work with.

I can't say enough nice things. Call her, you'll see.

William Goebel

Lindsay helped us with both buying and selling.

She is extremely knowledgeable and will work hard to take great care of you! She answered all our questions, helped us make sure we understood every step of the process and all the legal jargon, and made sure we not only got the best deal in selling our old home but also helped us get our forever home! You can’t go wrong with Lindsay!

Elaine Martinez

Kristy is a very knowledgeable realtor.

She is very professional at all times and very quick to action. We were buyers from out of state. Looking for a home during a hot market and living away presented challenges for us but Kristy helped overcome those challenges, was more than willing to meet with us and tour various homes while visiting the the area plus doing a zoom tours if needed. She also provided recommendations for contractors and services. At all time she was very quick to respond to our questions. We could have not had a better agent. We do not hesitate in giving Kristy the highest recommendation!

Robert R

Fantastic experience with this dynamic duo!

They were able to find us the perfect spot after countless late night tours and offer drafts. Incredibly helpful, professional, knowledgeable, and friendly. Thrilled to have had the opportunity to work with them and would definitely recommend for any of your real estate needs. Thanks Jarran and Amanda!

Tyler

Jarran is extremely driven, passionate, & knowledgeable when it comes to real estate.

He works hard for his clients and makes the process enjoyable from start to finish. I highly recommend!

Austin

Great personality and expertise that made buying a home far less stressful.

If/when the time comes for us to sell our home, we will definitely return to Amanda.

James

State to state move!

I was moving very quickly from Texas to Kentucky and was unavailable to view a single home in person. Betsy went to every home I was interested in and walked me through the good, bad and ugly of each and every one. When we found our dream home she walked us through the deal with knowledge and professionalism. The home had multiple bids but in the end we won! Betsy made one of the most stressful times in my life pass by with ease! So thankful that we had her to but our trust in! Verified by RateMyAgent

Paige West

Throughout our entire buying process and beyond, Sarah has been with us every step of the way.

She managed every detail for us and made our experience buying a home out of state so easy. Sarah was responsive to all of our questions providing timely and informative responses. We could not be happier in our new home!

franmetz2185

Lindsay was an absolute pleasure to work with from start to end.

Lindsay’s vast knowledge of new construction and real estate in general provided for a easy, stress free, buying experience. Her attention to detail and responsiveness to questions made the buying experience a breeze. My wife and I highly recommend working with Lindsay for any of your real estate needs.

Andy Elliott

Lindsay helped us through the process of selling our first home and buying another.

She gave great advice in preparing our house to sell, including repairs that needed to be made. The pictures her photographers took of our home really made our listing shine! She helped us successfully negotiate with a difficult realtor and buyer. During our home search, she was very good at making herself available to show a property and provided a lot of feedback regarding her construction/renovation background and her knowledge of the area. Communication between us, Lindsay, and the other realtors, buyers/sellers was always timely. Lindsay is very easy to get along with and seems to really enjoy her job. She definitely made the stressful process of buying and selling more enjoyable! We would definitely use her again!

zuser20170906134411281 (Zillow User)

Sandy and her team are true professionals who I would recommend to anyone!

From day one, Sandy worked tirelessly to prepare, promote and sell our home. Her experience and knowledge of the local market, as well as her negotiating skills made the process painless and delivered a successful outcome. Do not hesitate to utilize and benefit from her services and those provided by The Agency. You will not be disappointed!

Barb Y

Lindsay represented us as the buyers and also represented the sellers.

This was a multiple offer transaction on day 1 . We were confident in her handling of our offers and counters quickly and professionally. To add more challenges for her we were living in Florida during all of the process and we were full time Realtors! Lindsay stayed calm and friendly From beginning to end. We highly recommend Lindsay to handle your real estate needs Above and beyond expectations. Hope and Glen Brovont

zuser20160901071223232 (Zillow User)

Jarran is an extremely competent individual , and will go out of his way to meet your needs.

A true pleasure to work with, and be around. Highly recommended!

James

From start to finish, Kelsey made the entire selling process of my home an excellent experience.

She was always available for questions, knowledgeable on the buying/selling process, and very easy to work with. I would highly recommend Kelsey to anyone buying or selling a home in the Lexington area!

Miranda C

“Kelsey Elefritz did an amazing job helping to get this property sold quickly.

She was very informed, helped us navigate through multiple offers, and offered great advice. The overall experience was an A+. Kelsey Elefritz was very professional, answered our questions easily and with a lot of knowledge. It was a pleasure to work with her and I would highly recommend her to anyone buying or selling a home.”

Cynthia Claprood

Amanda and Jarran were amazing to work with!

They made us feel like we were their priority every time we met. Always quick to answer questions or discuss our concerns, they were there every step of the process. Being from out of state, the thought of buying our first home in an unfamiliar town was intimidating, but the process went smoothly because of The Thomas Group. I highly recommend Amanda and Jarran for your real estate needs!

Amanda

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